Privacy Policy

This Privacy Statement explains how and why Natura &Co, as well as the constituent group companies: Natura, Avon, The Body Shop and Aesop, will collect and process your personal information, as part of the recruitment process.


1 Who is responsible for your personal information

This Privacy Statement applies to job applicants applying for roles at Natura &Co, or roles at one of the individual constituent group companies (Natura, Avon, The Body Shop or Aesop). References to “us”, “we” or “our” in this Privacy Statement mean Natura &Co, Avenida Alexandre Colares no. 1188, Vila Jaguara, Sao,Paolo, SP, 05106-000, Brazil who is a controller of your personal information. If your job application is successful, the relevant Privacy Statement for Employees will apply upon your acceptance of a job offer (and a copy will be supplied by the relevant HR team, depending on the entity that is employing you).

2 Personal information we collect about you

When using the term “personal information” in this Privacy Statement, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. This may be provided directly from you or from a third party, such as an employment agency or referee, or an existing Natura &Co, Natura, Avon, The Body Shop or Aesop employee.
The personal information we collect, use and process about you during the recruitment process, may include:

  • your contact details (including your name, address, telephone number and personal e-mail address);
  • your gender;
  • your date of birth;
  • personal information included in a CV, any application form, cover letter or provided at interview or during an assessment (including details of your skills, qualifications, any professional membership, experience and work history with previous employers references);
  • current remuneration, benefits and entitlements;
  • information about your right to work and copies of proof of right to work documentation; and
  • (if applicable), National ID information, identification documentation, qualification certificates, driving licence or other background check documentation.

Some personal information that we may collect has special protection under data protection laws (referred to as “special categories” of personal information), for example:

  • whether or not you have a disability for which the company needs to make reasonable adjustments during the recruitment process; and
  • information about your racial or ethnic origin, religious or philosophical beliefs.

We may collect special categories of personal information where it necessary for us to do so to exercise our rights as an employer and to meet our obligations as an employer and under social security laws.
For some roles, we may also collect and process information about criminal convictions and offences where appropriate and as permitted by applicable data protection laws. We will treat any personal information provided by you about any personal relation (such as an emergency contact, beneficiary or dependent) in the same manner as we treat your personal information

3 How and why we use the personal information that we collect

Primarily, your personal information is used to manage the recruitment process, assess your suitability for employment or engagement and to decide to whom to offer a contract of employment to. We will also use your personal information to comply with statutory and/or regulatory requirements and obligations, such as equality and immigration legislation. In some cases your personal information may be used where it is necessary for us to pursue our legitimate business interests in ensuring effective HR, personnel management and business administration. Where you are asked to provide personal information (including special categories) for the purpose of monitoring equal opportunities, this will be voluntary and on the basis of your consent (which you can withdraw at any time by contacting us), unless a legal requirement to which we are subject requires us to collect this data. If you do not provide particular personal information we may not be able to process your job application properly or at all. Further, we may not be able to enter into a contract with you. If you would like more detailed information on your obligation to provide particular personal information, please contact your local HR contact.

4 How we may share or transfer the data we collect

We may share your personal information with other companies in the Natura &Co group (for more information see; suppliers providing services to us in order to help us run our business, improve our services and the job applicant and employee experience; and government authorities. We use appropriate safeguards to protect personal information which is transferred to countries outside of the European Economic Area which are considered to provide a lower level of protection for personal information. European Commission-approved Standard Contractual Clauses and other legally acceptable transfer mechanisms are in place with our email system provider and IT support and IT system maintenance suppliers.
Where considered appropriate, personal information may be sourced from third parties to complete pre-employment background checks, and we will inform you in advance if we will carry out such checks on you. Any sharing of your personal information will be for the purposes set out above at paragraph 3 (including the engagement of third party service providers, who may act as controllers of your personal information) or to comply with specific legal obligations to which we are subject.

5 How long we keep your personal information

If you are not appointed as an employee of Natura &Co or any of its constituent companies, do not have an active job application in progress, and your account remains inactive for 6 months (if you are applying in Germany this will be 4 months), your personal information will be deleted. If you become an employee, the periods for which we will keep your personal information will be provided to you in the Privacy Statement for Employees provided to you on joining (referenced above). If you would like more specific information please contact us. If you have previously given your consent to any processing or to any other matter, you can withdraw your consent at any time.

6 Your rights

You have a right to request access to the personal information that we hold about you and to have any inaccurate personal information we hold about you rectified. You may also have the right to restrict the processing of your personal information, to port your personal information to another controller or to have your personal information erased. If you would like your account deleted, you can request this via account settings, and the request will be actioned within 1 month. If you have an issue or complaint about how we handle your personal information, please contact us. In the event we are unable to resolve the issue, contact your local data privacy supervisory authority.

7 How to contact us

If you have any questions, comments or requests regarding this Privacy Statement please contact your local HR business partner or email our data protection team at

Cookie Policy
for Job Applicants

This Cookie Policy describes the different types of cookies that may be used in connection with the website from which you are accessing this Cookie Policy (the “Site”), and how you can manage them. We may change this Cookie Policy at any time. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Cookie Policy was last revised. Any changes to this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.

What is a Cookie?

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They may be set by the website owner or a third party. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use and navigation of a website more convenient. Some cookies, known as ‘session cookies’, expire at the end of your browser session. Other cookies, known as ‘persistent cookies’, are stored on your computer or mobile device between browser sessions.

What Cookies Do We Use?

Below we list the different types of cookies that may be used on the Site.

Strictly Necessary Cookies.

These cookies are essential for the Site to work and enable you to move around it and to use its services and features. Without these cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features that you have specifically requested. The table below sets out some examples:

Type of Cookie Description
Job Vacancy Such cookies ensure that the job vacancy you are interested in is visible once you’ve applied
User ID User ID cookies are used to ensure that you only see your own information and keep you logged into the Site so you don’t have to repeatedly log in on every page
Security Security Cookies are used for security controls and checks

Functionality Cookies

These cookies allow the Site to remember choices you make when using the Site. Such cookies enable us to provide enhanced, more personal features, for example, they can remember your recruitment preferences. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the Site that you can customise. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. The table below sets out some examples:

Type of Cookie Description
Language Language cookies are used to store the language you have selected, and to show the correct options
Location Your approximate address (city, state, country, postal code) as determined by the IP address is retained in order to automatically select the proper country and most relevant vacancies by location
Reference Site The reference site (the site you visited prior to visiting our Site) may be recorded to better understand your preferences
Page History Page history cookies are used to track the sequence of pages you have visited. If you get an error message while visiting the Site, the cookie information gets saved to a log file for error reporting and resolution.

How Do I Manage Cookies?

You may refuse or accept cookies from the Site at any time by activating the setting on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to the following site, which is not affiliated with Avon, for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

Contact Us

If you have any questions, comments or requests regarding this Privacy Statement please email at